Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Shipping time depends on the destination country. Estimated delivery time is:

• Australia: 5–12 business days

• International orders: 5–12 business days

Please note that these are estimated delivery times only and may vary due to customs processing, carrier delays, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email or order notification so you can monitor your package.

Shipping Delays

Delivery delays may occur during peak seasons, public holidays, or due to postal service disruptions. We are not responsible for delays caused by the shipping carrier or customs clearance.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support within 7 days of the expected delivery date so we can assist you.

International Shipping

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.