Frequently Asked Questions

What material is your jewelry made from?

Our jewelry is crafted from high-quality stainless steel with durable PVD plating, designed to resist tarnishing and maintain its shine for everyday wear.

Is the jewelry waterproof?

Yes. Our stainless steel jewelry is water-resistant and suitable for daily wear, including exposure to water such as washing hands or light rain.

Will the jewelry tarnish or fade?

Our pieces are made with high-quality materials designed for long-lasting wear. With proper care, they will keep their shine for a long time.

How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery times may vary depending on your location, but most orders arrive within 7–15 business days.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email so you can follow your package.

What is your return policy?

If you are not satisfied with your purchase, you may contact us within 14 days of receiving your order to request a return or exchange.

What if my item arrives damaged?

If your item arrives damaged or defective, please contact us and we will assist you with a replacement or solution.

How can I contact customer support?

You can reach our support team through our contact page or email, and we will respond as soon as possible.